At IMROSKA, accessible from www.imroska.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website (“Website”). By using our Website, you agree to the practices described in this policy.

 

Who are we?

Our website www.imroska.com is operated by IMROSKA SRL, a Romanian company, registered under no J40/13089/2013, based in Romania, Bucharest, 38 Despot Voda, 2nd  District, Zip Code 020652.

 

  1. Purpose of data processing

We process your personal data in order to provide access to the products we sell and to deliver the products you want to buy online in the shortest time and in the best conditions and to keep you up to date with the news our collections, in case you want to receive such information.

 

  1. The legal ground

In accordance with the provisions of art. 6, para. (1), lit. a) from the Regulation of the European Parliament and the Council of the European Union no. 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR), we process your personal data on the basis of your freely expressed consent in the moment you tick that you agree to the Privacy Policy and Terms and Conditions displayed whenever you choose to buy one or more of our products through our site or simply want to contact us.

You have the right to withdraw your consent at any time by sending us an e-mail at [email protected] mentioning your withdrawal of consent. Your request will be analyzed and carried out immediately, unless there are other legal provisions that prevent us from complying with your request, in which case we will notify you of this aspect.

We may also process your personal data under Article 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for taking pre-contractual measures. In all other cases, the processing is based on our legitimate interest for the efficient processing of the requests addressed to us (art. 6 para. 1 letter f of the RGPD) or with your consent (art. 6 para. 1 letter a of the RGPD ) if requested. In this case, data processing is done according to the contractual agreement or the periods imposed by Romanian legislation.

 

  1. Information We Collect
  1. Personal Information

When you visit the Website, we may collect certain personal information from you, including:

  • Contact Information: Name, email address, mailing address, and phone number.
  • Payment Information: Credit card or other payment details provided when you make a purchase.
  • Account Information: Username and password for account registration on our Website.
  • Order Information: Products purchased, shipping information, and purchase history.

Automatically Collected Information

We automatically collect certain information about your device and your visit to our Website, such as:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Viewed and Time Spent
  • Referral URLs

This information helps us improve the user experience and optimize our services.

 

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect data about how you interact with our Website. Cookies allow us to provide a more personalized experience, such as remembering your preferences and login information.

You can disable cookies through your browser settings, but doing so may affect the functionality of the Website.

 

How long we process the personal data

We process your personal data for an unlimited period, until the withdrawal of your consent or for the period limited by the contractual terms or those imposed by the Romanian legislation regarding the retention of certain types of documents, as appropriate.

 

How We Use Your Information

We use the information we collect in the following ways:

  • Order Processing: To process and fulfill your orders, including shipping, returns, and payments.
  • Communication: To contact you regarding your order, respond to inquiries, or send promotional materials (if opted-in).
  • Website Improvement: To analyze and improve our Website’s performance, functionality, and user experience.
  • Personalization: To provide customized product recommendations and tailored content based on your preferences.
  • Security: To detect and prevent fraud or unauthorized activity.

 

Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors that help us operate our Website, process payments, or deliver products (e.g., shipping companies, payment processors).
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

 

Your Rights

You have the right to express at any time the rights guaranteed by EC Regulation no. 679/2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data and repealing Directive no. 95/46/EC, that is:

  • Right of access by the data subject;
  • Right to rectification;
  • Right to erasure;
  • Right to restriction of processing;
  • Right to data portability;
  • Right to object.

You also have the right to file a complaint with the National Authority for the Supervision of Personal Data, if you believe that we have violated your rights in any way in the process of data processing.

In order to exercise your rights, you can address any request, question or concern regarding any of these rights to the following contact details:

  • Adress: Bucharest, 38 Despot Voda, 2nd  District, Zip Code 020652
  • E-mail: [email protected]

If you believe that we do not comply with data protection legislation, you have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP), at the following contact details:

 

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes encryption technologies, secure servers, and restricted access to your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

 

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.

 

International Data Transfers

If you are located outside of Romania, please be aware that your personal information may be transferred to, stored, or processed in a country different from your own, where privacy laws may not be as protective. By using our Website, you consent to the transfer of your information to Romania or other locations where IMROSKA or its service providers operate.

 

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]

By using www.imroska.com , you acknowledge that you have read and agree to this Privacy Policy.